Hotel payments made easy
Upgrade the guest experience from start to finish with our single platform. Offer the most seamless payment journey, unlock self check-in, consolidate data, and connect payment channels.
Better guest experience
Offer a seamless payment journey, personalized rewards and experiences, and preferred local payment method.
One platform
A unified solution to streamline all payments across properties, channels, and platforms.
Stay PCI compliant
Our solution can minimize card and data exposure, while staying PCI compliant.
Partners you know
Experience easy integration with the partners you prefer.
With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions.
Chadi Chemaly
Hotel Manager, Raffles Hotel Singapore
Discover our hotel payment solution
Get the full report from our Customer Area
All payments in one place: Connect all your payments data to unlock valuable insights. Monitor chargebacks, payment methods performance, and volume of transactions.
Optimized reconciliation: As a processor and an acquirer, we provide comprehensive reporting for all payment activities, across all channels and locations. Our settlement reports will help you depend less on accounting teams.
Clearer insights: Gain a clear understanding of how your business is performing, from guest behavior, channel effectiveness, and location-specific insights.
Bring personalization to guest payments
From offering the payment methods that matter to your guests, to using tokenization to recognize previous guests at any location in the world, give every guest a personalized experience.
Reduce data exposure
We'll ensure you stay PCI compliant and offer secured payment links. And our POS machines are pre-certified and provide either end-to-end or point-to-point-encryption.
Work with partners you know
We know hotels work with multiple suppliers and systems, so whether you’re managing properties, bookings, and channels, make sure your payment partner is one less moving part. We work with leading technology partners in the hospitality sector to create an integrated solution.
A solution built for
Hotel chains & franchises
Give your guests a consistent experience across your properties with familiar payment methods, guest journeys, and loyalty schemes.
Luxury resorts
The VIP treatment calls for the best payment experience. Tokenized card technology means guests can present their card once, and enjoy the rest of their stay uninterrupted.
Ownership group
Hoteliers often work with different systems across locations. We can help by consolidating payments into one system, offering consistency and familiarity for staff across any location.
Entertainment resorts
Entertainment is constantly evolving. Make sure your resorts are innovating with the payment experience; from wearable tech to QR codes.
Vacation rentals
Flexibility is everything. For guests it’s the option to save their card details for future stays. For businesses it’s the ability to tokenize card details in case of damages.
Inns and B&Bs
Use automation to streamline staffing requirements, while protecting against employee and customer damages through tokenized, secure payment information.
Want to be our guest?
Find out more about our solution for hotels.