Customer Area
Use insights to drive your business growth
Manage your payments and access real time data across all channels from your Adyen Customer Area.
Understand your customers
Get insights into channel performance and real time payment behaviour.
Easy user management
Assign users to manage risk, perform refunds, add payment methods and more.
Analyse across channels
Connect your online and offline payments for a true unified commerce view.
Make meaningful decisions
With all of your business data at your fingertips, finding out revenue generated by each channel and the number of payments made with each payment method will be a breeze.
Simplify your operations
Automate the management of your payment data while automating manual processes so you have more time to run your business.
Understand and predict your cash flow.
Manage chargebacks and risk.
Export or connect data to third-party systems.
Manage your payment terminals.
Action on your insights
Get to know the customer behind each payment with unified data from all of your sales channels and markets.
Understand channel performance.
Examine payment method effectiveness.
Uncover high-spending and frequent purchasers.
Test the impact of your loyalty programs.
Take full control
From overview to in depth: all you need to set your account up for success, and analyze and optimize every step of your payments flow.
Add new payment methods
Effortlessly enable the payment methods your customers know and trust as you grow into new markets.
Create local accounts as you expand globally
An account set up that matches your business needs and structures.
Create users with ease
Guided step-by-step user creation and access management in a crystal-clear interface.
Invite only
Simplify access management with single sign-on
Improve identity protection. Log in to the Customer Area using SSO
Centralise account protection
Seamlessly secure with controlled user access.
Upgrade security
Better password policy enforcement and multi-factor authentication.
Improve user experience
Users only need one password to access multiple applications.
Dashboard Essentials for franchisees
Dashboard Essentials is a slimmed down version of the Customer Area. Its simplified interface has all the tools franchisees need to run their daily payments operations, from reviewing high-level reports to performing refunds.