The Australia Retail Report 2023

Explore the key interests and top retails trends of the year. Get an inside look at the industry and where it’s going, plus strategies to help your business succeed.

Two customers making a contactless payment with a clerk at a shoe store

We asked 12,000+ businesses and 36,000 consumers from 26 markets about the state of retail

$2.3 trillion

increase in the retail sector worldwide if more retailers adopt unified commerce, and $44 billion in Australia

24%

of Aussie shoppers made online purchases from overseas retailers in 2022

66%

of shoppers want more rewarding experience when shopping

17%

of shoppers experience fraud

Man analyzing Adyen revenue charts on a laptop in a retail store.

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