Hospitality POS: payments for the hotel industry
Surpass guest expectations with a unified hospitality payments solution that connects payments across all regions and sales channels in one system.
Amazing customer experiences
From online booking to checkout and everything in between - make every interaction count.
Easy reconciliation
View all settlements, whether from your booking platform, your front desk, your bar, or your spa in a single set of reporting.
Customer insights
Build a complete picture of your guest’s stay, from check-in to check-out with payment data from all channels and services in one place.
Plug and play
Plug straight into your existing site management system via our plugins for all major providers including Oracle, Shiji, and Sabre.
With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions.
Chadi Chemaly
Hotel Manager, Raffles Hotel Singapore
Our payments solution for hospitality
See all insights in one place
Easy reconciliation: Free up your accounting teams with a solution that provides clear settlement reports for all your payments across all channels and regions.
Data to drive decisions: Get a better understanding of how your business is doing. Access the data insights to support your strategy, from guest behaviour to channel and location performance.
Payment performance insights: Keep tabs on your payments with insights into payouts, chargebacks, types of payment methods, and transaction volumes across channels.
Offer personalised payments
Make every guest feel special with payment experiences tailored to them. Let them pay with their favourite payment methods and use card tokenization to recognise repeat visitors anywhere in the world.
Reduced data exposure
Keep your compliance workload to a minimum with a partner who is always on top of the latest requirements across all markets. Issue secure payment links, leverage tokenization, and choose from end-to-end or point-to-point encrypted point of sale integrations.
Plug straight into your existing system
We understand that your site management system is the keystone of your operation so we ensure our solution can plug straight in with minimal integration. Our plugins are built and managed in-house and are kept up-to-date with the latest version of our software, so you can always enjoy the newest features.
A solution built for
Hotel chains & franchises
Give your guests a consistent experience across your properties with familiar payment methods, guest journeys, and loyalty schemes.
Luxury resorts
The VIP treatment calls for the best payment experience. Tokenized card technology means guests can present their card once, and enjoy the rest of their stay uninterrupted.
Ownership group
Hoteliers often work with different systems across locations. We can help by consolidating payments into one system, offering consistency and familiarity for staff across any location.
Entertainment resorts
Entertainment is constantly evolving. Make sure your resorts are innovating with the payment experience; from wearable tech to QR codes.
Vacation rentals
Flexibility is everything. For guests it’s the option to save their card details for future stays. For businesses it’s the ability to tokenize card details in case of damages.
Inns and B&Bs
Use automation to streamline staffing requirements, while protecting against employee and customer damages through tokenized, secure payment information.
The Adyen Hospitality Report
Only 1 in 4 hospitality businesses have a digital transformation strategy in place. Learn how hotels can improve customer experience by embracing new technology.
Want to be our guest?
Find out more about our solution for hotels.