Hospitality POS: payments for the hotel industry
Surpass guest expectations with a unified hospitality payments solution that connects payments across all regions and sales channels in one system.
Amazing customer experiences
From online booking to checkout and everything in between - make every interaction count.
Easy reconciliation
View all settlements, whether from your booking platform, your front desk, your bar, or your spa in a single set of reporting.
Customer insights
Build a complete picture of your guest’s stay, from check-in to check-out with payment data from all channels and services in one place.
Plug and play
Plug straight into your existing site management system via our plugins for all major providers including Oracle, Shiji, and Sabre.
With innovative and flexible solutions, Adyen stood out to us as a preferred strategic partner to meet our vision. Collaborating with Adyen has successfully allowed us to deliver a promise that is secure and contactless while enhancing our offerings as a lifestyle destination where guests can stay, dine, shop, celebrate and relax as they create treasured memories, without interruptions.
Our payments solution for hospitality
Get complete reporting with our Customer Area
All hospitality payments in one place: Gather insights into your payouts, number of chargebacks, types of payment methods, and transaction volumes across channels.
Optimised reconciliation: As processor and acquirer, we provide reporting for all payments: POS and online for hospitality. No matter the channel or location. With our settlement reports, you can rely less on accounting teams.
Clearer insights: Get a better understanding of how your business is doing. From guest behaviour to channel and location performance.
Offer personalised payments
Make every guest feel special with payment experiences tailored to them. Let them pay with their favourite payment methods and use card tokenization to recognise repeat visitors anywhere in the world.
Reduce data exposure
Security is our priority; we’ll ensure you’re PCI compliant, offer secure ways to pay with secure links, while our pre-certified POS for hospitality offer either end-to-end or point-to-point-encryption.
Plug straight into your existing system
We understand that your site management system is the keystone of your operation so we ensure our solution can plug straight in with minimal integration. Our plugins are built and managed in-house and are kept up-to-date with the latest version of our software, so you can always enjoy the newest features.
A solution built for
Hotel chains & franchises
Give your guests a consistent experience across your properties with familiar payment methods, guest journeys, and loyalty schemes.
Luxury resorts
The VIP treatment calls for the best payment experience. Tokenized card technology means guests can present their card once, and enjoy the rest of their stay uninterrupted.
Ownership group
Hoteliers often work with different systems across locations. We can help by consolidating payments into one system, offering consistency and familiarity for staff across any location.
Entertainment resorts
Entertainment is constantly evolving. Make sure your resorts are innovating with the payment experience; from wearable tech to QR codes.
Vacation rentals
Flexibility is everything. For guests it’s the option to save their card details for future stays. For businesses it’s the ability to tokenize card details in case of damages.
Inns and B&Bs
Use automation to streamline staffing requirements, while protecting against employee and customer damages through tokenized, secure payment information.
The Adyen Hospitality Report
Only 1 in 4 hospitality businesses have a digital transformation strategy in place. Learn how hotels can improve customer experience by embracing new technology.
Want to be our guest?
Find out more about our solution for hotels.