Unified payments to elevate the client experience

L’Occitane en Provence is a renowned cosmetics and wellness brand. It embodies the essence of the French Provence region with expert and natural products, and their commitment to sustainability. Its operations span multiple markets, with over 3,000 points of sale across 90 countries, including stores, spas, and hotels. 

L’Occitane partnered with Adyen in 2022 to enhance the customer experience and streamline internal processes. Thanks to the partnership, the brand has reimagined payment management to make it more modern, centralised, and efficient globally.