Transform your store operations with an Android mPOS device

As consumers, we’re accustomed to having the latest digital technology at our fingertips, from the smartphones in our pockets to the voice assistants in our kitchens. When it comes to brick-and-mortar stores, however, it’s a different story.

Many businesses have been slow to embrace new payment technology. According to Adyen research conducted in 2023, 48% of Singaprean businesses surveyed planned to invest in technology to improve the shopping experience however according to our 2024 Retail Report, only 21% of Singaporean businesses offer mobile point of sale solutions to serve customers more flexibly and help reduce queues.

Even as technology advances and priorities are reshuffled, such inertia has made scenarios like Mary’s above a reality for many stores today. It’s still not uncommon to see a jumble of legacy devices scattered around a checkout, accompanied by an equally clunky cash register. These mismatched collections of hardware, and all their separate systems, often do more harm than good: increasing cost of ownership, provoking operational inefficiencies, and disrupting staff and customers alike.

In bustling areas of Singapore, where both locals and tourists prefer cashless transactions, an Android POS device can significantly streamline the payment process. With the growing trend towards digital payments, these devices offer a convenient and efficient solution for businesses to handle transactions seamlessly. The Android POS system supports various payment methods such as credit and debit cards, mobile wallets, and QR code payments, catering to the diverse preferences of consumers. By adopting this technology, businesses can enhance customer satisfaction, reduce wait times, and improve overall operational efficiency.

Android POS devices are all-in-one, smartphone sized tools that can be used to replace many of the hardware and systems complicating your in-store processes.

On top of the flexible payment experiences provided by standard mPOS devices, Android POS devices powered by an Android OS can completely transform your daily operations, from orders and payments to staff and inventory management. They can help you conduct a range of useful business tasks in a sleek and centralized way, providing a number of benefits to your store from day one.

Consolidated systems enable streamlined operations

Many legacy systems are infrastructure heavy and not easily compatible with one another, reducing efficiencies, and placing an operational burden on managers and associates, who are required to use several different devices for business and payment functions on a daily basis.

Android systems allow you to consolidate your store’s usual business functions into one device. This helps you integrate the apps for the activities you already do like:

• Accept payments

• Power your cash register

• Manage inventory

• Check previous orders

• Build loyalty programs

• Facilitate better staff communication

This is a big plus for your bottom line too. Having to manage multiple systems and hardware to run your business can quickly lead to high costs, from set up to maintenance. Consolidating your systems can reduce cost of ownership, helping you free up budget for other investments and innovations.

Staff can work with confidence

With handheld terminals loaded with all the software he needs, staff like Lucas no longer have to move back and forth between tools, systems, and payment terminals, making it easier to serve customers and take payments.

The same goes for a manager like Mary and her staff: in store their sales team have mobile point of sale (mPOS) solutions to serve customers and help avoid queues. Mary no longer needs to run to a storeroom to check stock, or worry about the barcode scanner refusing to talk to the register.

Android POS can improve employee training, too. When dealing with multiple sets of unfamiliar hardware and systems, valuable time must be spent teaching trainees the various quirks and requirements of each different tool. Adopting Android devices, so similar to the intuitive technology we’re accustomed to as smartphone savvy consumers, makes staff training a breeze.

Customers can pay without delay

Better staff experiences make for better customer experiences. When staff are forced to juggle multiple devices, customers end up waiting in long, stationary lines. Mobile devices give customers the ability to make purchases anywhere inside (or outside) the store.

Agility at your fingertips

Businesses must be able to swiftly adapt in the face of change. Having your systems consolidated on a single device allows you to easily update and scale your technology as your business needs evolve.

By processing payments on a centralized platform like Adyen, you can also use the same software and end-to-end encryption anywhere in the world. A sophisticated solution will cater to customers’ preferred local payment methods, as well as the major global ones, without causing any local acquiring headaches on your end.

Take this a step further to unified commerce: with all your customer-facing channels and backend systems connected via one platform, you can monitor online and in-person payments in one place, recognize and reward loyal customers in real time, and build for the future with invaluable data insights.

Multiple Android models have been added to the existing range of Adyen mobile and portable POS devices, including the S1F2 and the S1E.

Both devices come with the power of Android OS, plus some exciting additional features:

• Handle both everyday business functions and integrate payments

• Install and run your own business applications

• Compliant with the Payment Card Industry Data Security Standard

• Sleek, intuitive interfaces

• Connect systems and services via 4G, Wi-Fi, and Bluetooth

• Extended memory, providing sufficient data storage

• Rear and front cameras and barcode scanners

• TFT LCD capacitive touch screens, enabling PIN-on-glass

Just as we navigate our daily lives with smart devices, it’s a natural choice for businesses to cater to modern customer needs with Android mPOS terminals. These devices present an exciting and uncomplicated opportunity for you to catapult your business to new heights.