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mPOS: Getting started with mobile in-person payments in Singapore
Reduce queues and improve the customer experience. Learn everything you need to ensure your mobile payment solution is a success from the start.
There are numerous reasons for businesses in Singapore to consider a mobile in-person payment solution (mPOS). By meeting customers where they are the moment they decide to buy, businesses can enable faster payments and shorter queues.
What is mPOS?
mPOS (mobile point of sale) is a wireless payment device that processes payments. It allows you to accept payments anywhere, as long as there is an internet connection. This means you can move around freely and meet your customers where they are the moment they’re ready to pay.
Benefits of mPOS for Singaporean businesses
No more queues
mPOS devices are a simple way of eliminating queues as payments can be made the moment customers decide to buy. Learn how Lush eliminated queues and improved the customer experience.
No more fixed point of sale
mPOS is used in the luxury industry to quickly and discreetly handle payments without detracting magic from the experience. Learn how Bijenkorf created a seamless shopping experience for their customers.
Take payments outside
With mPOS, you’re not limited to a static indoor register system and can accept payments wherever you go.
Easy implementation
Quickly get started with mPOS by easily integrating a standalone option. There’s no need to negotiate database licenses, which is great for pop-ups but also for piloting large-scale roll-outs. The overhead of running a pilot is low since all you need are the terminals, and because they run independently from your existing POS setup, you don’t risk any downtime.
How does mPOS work?
Since mPOS is a subcategory of POS, their basic processes are the same: the sales associate scans the products’ barcodes, the POS system calculates the final price and the customer pays with one of the payment methods you’ve set up, such as card, digital wallet, or cash. Once the mPOS systems process the payment, the transaction is complete, and the inventory system is updated.
The only functional difference between mPOS and POS, is that since mPOS is a mobile device, the battery needs to stay charged and the terminal needs to be connected to a wireless internet connection.
Are mPOS devices secure?
mPOS payments have the same level of security as any other in-person payments solution. All customer payment data is encrypted and stored in the cloud and not on the device.
To add an extra level of security, most mPOS solutions are PCI compliant. But with Adyen, all devices are PCI certified.
Choosing the right mPOS solution
Each business is unique and requires solutions that match their needs. Different mPOS devices have different setups, so certain types might be better suited for specific businesses.
For receipt printing: devices like Verifone V210, Verifone V400m, or Castles S1F2 include a printer, suitable for businesses that need to print receipts.
For mobility: smaller terminals like AMS1, NYC1, Castles S1E, or Tap to Pay on iPhone are ideal for businesses prioritizing mobility.
For all-in-one solutions: Devices like Tap to Pay on iPhone or Android mPOS (NYC1, AMS1, Castles S1E, Castles S1F2) can handle payment processing, inventory management, and loyalty programs on a single device.
It’s essential for businesses to gather as much information as possible before deciding on which mPOS device to choose. Learn everything you need to know about in-person payment solutions here.
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