How Belmond increased guest satisfaction and conversion
At Belmond, classical elegance meets innovation through Adyen’s payment technology.
As a leader in luxury hospitality, Belmond has embraced today's traveler demands with agility. Integrating with Adyen enables a seamless check-in to checkout process and ensures secure transactions through proxy tokenization.
Guests can now fully immerse themselves in the Belmond experience from the moment they arrive, while staff benefit from a streamlined workflow.
90%
conversion rate across Belmond properties with Adyen
100%
of Belmond's eligible global hotel portfolio has integrated with Adyen
4.2%
uplift in Net Promoter Score (NPS) since partnering with Adyen
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Discover how Belmond has enhanced its payments technology to match modern travelers' demands
Discover how slow luxury pioneer Belmond creates meaningful time for guests to disconnect through effortless check-in and checkout journeys and secure payments.