Connecting ambitions
Retailers are breaking down silos to meet soaring customer demands. Connecting online and offline sales channels creates journeys and experiences that consumers desire, delivering a four percentage point uplift in revenue for retailers.
We asked 12,000+ businesses and 36,000 consumers from 26 markets about the state of retail
HK$8 billion
retail opportunity unlocked for businesses that use Unified Commerce
77%
of shoppers want more rewarding experiences for their loyalty.
4%
uplift in revenue for retailers that connect online and offline sales channels.
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