RMS Cloud checks in with Adyen to simplify hospitality operations for their expanding business of 7,000+ properties worldwide

Adyen, the global payments platform of choice for many of the world’s leading companies, today announced its extended partnership with RMS Cloud, a leading Australian cloud-based property management solution. The strategic partnership empowers over 7,000 properties around the world with a best-in-class hospitality platform experience  that delivers operational efficiencies and cost saving solutions.

For more than 40 years, RMS Cloud has provided an all-in-one property management platform to hospitality businesses in Australia and globally.

With over 7,000 properties worldwide using its software, RMS Cloud empowers hospitality businesses to optimise resources and enhance operational efficiency. From an integrated channel manager and booking engine to tools that improve guest experiences and streamline processes. The platform not only reduces operational burdens but also frees up valuable time and resources, enabling businesses to reinvest in growth and innovation. Recognizing the evolving challenges in the hospitality industry such as fraud, payment complexities, and cumbersome financial processes, RMS Cloud sought a solution that would address these pain points effectively. RMS Cloud has been using Adyen for Platforms since 2022, and has recently renewed their partnership with Adyen.  

“This partnership marks a significant milestone for RMS Cloud as we continue to grow the business both locally and overseas. We want to continue to provide the best-in-business platform for our users that is secure and reliable. In order to meet the needs of an evolving industry, it’s vital for us to work with a partner like Adyen who’s able to take our platform to the next level, and provide our customers with the best and most effective solutions to manage and operate their properties,” said Peter Buttigieg, Founder and CEO of RMS Cloud. 

RMS Cloud’s users can now benefit from:

Streamlined Operations with RMS Pay: Powered by Adyen’s technology, RMS Pay offers a fully embedded payment solution. This integration simplifies financial management for properties by consolidating payments, reconciliation, and reporting into a single platform. The result is significant cost reductions, with properties reporting savings of between $50,000 to $200,000 annually. Additionally, properties have also seen heightened efficiencies with 6X faster payment processing time and a 93% decrease in disputes. 

Enhanced Platform User Experience: Adyen’s technology has effectively changed the platform experience for the better. Properties across the globe are now able to leverage the power of one singular platform for all reconciliation and reporting needs, as well as benefit from cost savings with reduced disputes and chargebacks. The integration has led to a significant increase in contactless check-ins, a clear improvement in convenience and satisfaction. 

“We are thrilled to continue our journey with RMS Cloud in a partnership that is growing from strength to strength. In an industry where operational efficiency is crucial, we know that embedding payments and providing a simple way to report and reconcile back office functions can be a game changer. We are proud to be the partner of choice for RMS Cloud in helping them attain a streamlined and simplified platform experience.” said Hayley Fisher, Country Manager, Adyen Australia and New Zealand.

About Adyen

Adyen (AMS: ADYEN) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Lorna Jane, the Cotton On Group, SHEIN, Nando’s, Freelancer.com, Kogan.com, Budgy Smuggler, Movember, Showpo, Rodd & Gunn, and Jurlique. The collaboration with RMS Cloud, described in this press release, underlines Adyen's continuous growth with existing and new customers over the years. For more information, visit Adyen.com.

Adyen for Platforms is provided by Adyen Australia Pty Ltd which holds Australian Financial Services Licence number 516550. Any information provided is general only and does not take into account your objectives, financial situation or needs. Please read and consider the Combined Financial Services Guide and Product Disclosure Statement before acquiring or using the service.

About RMS Cloud

RMS delivers scalable, cloud-based technology trusted by over 7,000 properties across 70 countries to manage, operate, and grow hospitality businesses. With more than 40 years of industry expertise, RMS provides a comprehensive suite of features that help operators increase revenue, streamline operations, and retain loyal customers. Our commitment to constant improvement and customer experience ensures our products remain at the cutting edge of hospitality technology.

Join us at the forefront of hospitality technology. Visit www.rmscloud.com or follow us @rmscloud on social media.