Our reports

Retail in 2024

This report combines insights from consumer and business research and industry experts to uncover how retailers can find the perfect balance between customer experience and business efficiency.

Payment experiences
Customer experience
Loyalty
Fraud
Man opening the store

Hospitality in 2024

Using insights and experts from across the hospitality industry, our latest report uncovers what today’s guests expect. Plus, how financial technology can help hotels provide a five-star experience while maintaining the highest standards of payments security.

Customer experience
Payment methods
Fraud
Seamless
Secure
Hotel receptionist checking the computer data

Digital in 2024

This report combines insights from commissioned consumer and business research to uncover how digital enterprises can strike the right balance between cost and conversions.

Payment optimization
Cost reduction
Payment methods
Digital transformation
Person purchasing a subscription on their phone
See reports from previous years

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Senior Engineer Dick’s Sporting Goods
People shopping in store