Connecting ambitions

Malaysian consumers are more deliberate in their purchases after the pandemic.

We asked 12,000+ businesses and 36,000 consumers from 26 markets about the state of retail

to revenue growth for retailers that connect online and offline sales channels

of customers want shopping to be more convenient and rewarding through tailored journeys and discounts.

of retailers suffered significant losses from fraud and chargebacks.

Get the full report today.

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