Canadian Regulatory Disclosures

Information Summary and Fee Disclosure Box

The Information Summary Box and Fee Disclosure Box can be found here.

Code of Conduct for the Payment Card Industry

The Code of Conduct provides increased pricing transparency, flexibility, and choice for Mmerchants with respect to accepting payment cards. It sets out several rights that Mmerchants have in relation to their agreements and their statements for payment card processing services. All payment card networks operating in Canada have adopted the Code.

More information about the Code of Conduct can be found here: FCAC's website

90 days notice for fee increases

Adyen is committed to providing its Merchants at least 90 days of notice of any fee increases or the introduction of a new fee related to credit or debit transactions. The notice period allows merchants to assess the impact of the change on their overall processing costs. We support the Code of Conduct’s directive to allow Merchants to opt out of their contracts with Adyen, without penalty, within 90 days of notice of the fee increase or the introduction of a new fee.

Effective merchant discount rate

In support of the Code of Conduct, we have added information to our merchant settlement report to detail the Effective Merchant Discount Rate. The effective merchant discount rate is calculated as the total fees paid by the Merchant to Adyen, related to the processing of a specific type of payment card from a payment card network, divided by the total sales volume for that type of payment card. Please keep in mind that the charges will only appear if you accept the payment type during the billing period.